Sample simple real estate market analysis template free pdf simple social media policy template, Policies and Procedures are just two words often heard in the company world and there’s often confusion between the two concepts. A Policy defines a consequence; it’s a premeditated rule set by a company to guide organizational management, employees and business decisions, and to regulate, direct and control actions and conduct. Policies can range from a broad doctrine to a specific rule. They’re the direct link between a corporation’s Vision and its daily operations and the underpinnings into a corporation’s culture. A process is a means to an end. Strategies are step by step directions, assessing an specific sequence of action. A procedure explains how to and who (which position) will implement the policy. Procedures are specific, succinct and factual. They may consist of timelines, special forms to be utilized and template variants. Procedures help in eliminating common misunderstandings which may result in costly mistakes.
Policies and Procedures are crucial when a business demands consistency in its everyday operations. They provide clarity and direction are liability. Regulations and Procedures assist businesses in fulfilling legal requirements set out by the Employment Standards Act, the Human Rights Code, the Occupational Health and Safety Act and many other compliance requirements.
Policies and processes shouldn’t exist as parameters that prevent employees from providing customers the amount of service that they desire. Policies and procedures shouldn’t be an end unto themselves where a provider believes adherence to them more significant than consumer needs. A client met is a client who understands a company has fulfilled their promises to them. When policies and procedures promote imagination, outside-the-box thinking, along with a collaborative atmosphere then a provider produces more and much better product. When it’s in the service sector, the support it sells will be superior to its rivals because its employees are firing on all cylinders and articles. In the long run, the company, its workers and the client wins.
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